Support services

Support services

Our job isn’t finished just because the red ribbon has been cut and all the lights are on. We’re committed to making sure you, your employees, and your business are set up for long-term success. That’s why we offer a range of installation services and ongoing training opportunities to help you get the most out of your HICO solutions and systems.

Personnel training

Learn directly from the company that helped reinvent the transformer. You can choose to join our design team for practical, hands-on training at our Memphis facility or have us come to your site for specific guidance from our experts on the operation, safety, performance, and longevity of your electrical equipment and solutions. Technology continues to evolve at breakneck speeds, and as new engineers and maintenance personnel cycle through your facility, there’s no better way to educate them on the inner workings of HICO technology than with the help of our product experts. We’ll guide them through the intricacies of coil winding, core stacking, circuit breakers, fit-for-service battery reviews, STATCOM principles, and offer professional insights into product testing techniques.
Personnel training
Personnel training
Installation supervision

Installation supervision

Remove the hassles and headaches of installation day with on-site supervision from HICO’s design specialists. Our experienced professionals will oversee the successful installation and commissioning of your HICO electrical equipment to ensure everything is functioning safely, reliably, and efficiently.